Terms & Conditions

Welcome to Soft Theory. By accessing or using our website, you agree to these terms.

Use of Website:
- You agree not to misuse our site for unlawful purposes.
- All content (logo, images, designs) is owned by Soft Theory and cannot be copied without permission.

Orders & Payments:
- All prices are listed in INR (₹) and include applicable taxes unless stated otherwise.
- Orders are confirmed only after successful payment.

Shipping & Delivery:
- Estimated delivery timelines are provided at checkout but may vary.
- We are not liable for delays caused by courier partners.

Returns & Refunds:
- Please refer to our Refund Policy below.

Limitation of Liability:
We are not responsible for damages or losses arising from the use of our website or products beyond the product’s value.

Refund Policy

We want you to love your purchase from Soft Theory. If you are not satisfied, please review our refund guidelines:

Eligibility for Returns:
- Items must be returned within 7 days of delivery.
- Products must be unworn, unused, unwashed, and in original packaging with tags.
- Sale items and accessories (if any) may not be eligible for return.

Process:
1. Contact us at 9902017898 with your order details.
2. Once approved, ship the item back to us.
   - Return shipping charges will be borne by the customer.
3. After inspection, we will issue:
   - A refund to your original payment method, OR
   - Store credit, as per your preference.

Non-Refundable:
- Shipping costs (original delivery charges and return shipping) are non-refundable.
- Damaged, used, or items returned without proper packaging/tags will not be accepted.

Cookie Policy

Our website uses cookies to improve your browsing experience.

What Are Cookies?
Cookies are small text files stored on your device when you visit our website.

How We Use Cookies:
- To remember your preferences (e.g., shopping cart, login).
- For website analytics to understand visitor behavior.
- For personalized marketing and promotions.

Managing Cookies:
You can disable cookies in your browser settings, but some site features may not work properly.

Disclaimer

- The content on Soft Theory’s website is provided for general information and shopping purposes only.
- We strive for accuracy but do not guarantee that product descriptions, colors, or availability are always exact due to differences in displays or stock updates.
- We are not liable for any damages resulting from reliance on our website content.